Support

Support

IT and Mobility support in Gold Coast

Support Solutions

We take the stress out of managing and supporting your IT systems. When your IT systems are productive, so is your business.

You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.

Whether you need on demand support, or a monthly Managed Service level Agreement to ensure your business has proactive support, we can help you. We offer an hourly rate, a discounted rate for pre-paid customers and fixed monthly fee

Prepaid Support Plans

Prepaid support plans are available in packages listed below. We reward your decision to buy our prepaid support solutions by providing you with:

  • Priority-One Response
  • Problems Solved By Our Accredited And Highly Qualified Technicians.

 

Our Prepaid Support System is primarily suited towards small to medium sized businesses. Support hours are purchased in advance and providing discounted rates based on volume. The support hours may then be used as required by the customer.

Another major benefit of discounted Prepaid Support is that there is no expiry dat. You simply use hours when you need our professional technical support services.

To purchase prepaid technical support services, please contact us:  info@cvd.net.au

Prepaid Hour Services

5   Hour Prepaid Support Services

10 Hour Prepaid Support Services

20 Hour Prepaid Support Services

DISCLAIMER: Remote support time is billed in 30 minute blocks, On-site support time is billed in 1 hour blocks. Once the Prepaid contract is consumed, our billing system will auto renew and re-bill to your account. Payment will be due within 7 days of this account being raised, or prior to your next support request.

Download CVD Remote Support Tool
Windows OS

Windows download button TeamViewer Logo (generated at http://www.teamviewer.com)

 

Mac OS

Mac download button TeamViewer Logo (generated at http://www.teamviewer.com)